Dashmir Osmani
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Recent activity by Dashmir Osmani
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Reswitch
Release notes 2.0 Update live: 2023-12-05 Platforms: All What’s new? The 'Analytics Explore' and 'Call Log Search' features now have a dedicated main tab, making them more accessible and use...
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integrate an answering service
Webhook for integrating an answering service Our webhook allows answering service companies to integrate their solutions with ours. By doing so, they can access line status, activity status, and or...
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Redirect your number
You need to manually turn off the forwarding. We recommend that you create a reference named "redirect". In that reference, you can specify an end time for when the redirect should cease. Follow t...
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Reswitch 1.22
Release notes 1.22.0 Update live: 2023-09-26 Platforms: All What's new? Moved out of beta! The advanced contact list provides a clearer overview of your contacts and lets you customize your e...
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Cost Centers 101
Who has access to cost centers? Users with the permission Account have access to cost centers Open cost centers Click on -> Your organization -> Account -> Billing General information The fir...
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System requirements for using the app
If you’re curious about the system requirements needed to run the app, see bellow and learn which operating systems (OS) and browsers we support. You will also fint network requirements etc. Device...
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Schedule a message
You can share and schedule messages directly from our app. These messages can be in real-time or scheduled to be sent later. You can see your scheduled messages in a separate dialogue box in the ch...
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Reswitch 1.21
Release notes 1.21.0 Uppdatering live: 2023-06-15 Plattformar: Alla Nyheter Ett enormt arbete har gjorts i våra svarsgrupper, här här nyheterna:Agent- och Supervisor-vyerna har tagits bort oc...
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Reswitch 1.20.0
Release notes 1.20.0 Update live: 2023-03-07 Platforms: All What's new? Possible to place agents in different segments in an answer group. These groups are then layers in the call flow. E.g. ...
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Forgot your password
If you have been logged out and forgot your password, you can easily reset it. Reset your password Click on "Forgot your password?" Enter your email adress Click on send Follow the instructions gi...
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