Dashmir Osmani
Articles
Recent activity by Dashmir Osmani
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Reswitch 2.2
Release notes 2.2 Update live: 2024-06-11 Platforms: All What's new? As the next step in making organizations more efficient, we’ve now added the capability to search all your transcribed call...
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Entra ID
Who has access to Entra ID? Organizations with the add-on purchased Users in the app with the Users & Teams permission Open Entra ID Click on Select your organization Under Users & Teams, clic...
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Wallboard
Who has access to Wallboard? Users with the Wallboard permission or Admin role can purchase the wallboard add-on service. All users in an organization with the Wallboard permission or Admin role ...
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Reswitch 2.1
Release notes 2.1 Update live: 2024-03-12 Platforms: All What's new We have improved our service level feature in analytics by adding Target Service Level (TSL) allowing you to specify a targ...
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Zones for System SMS
Zones These are the SMS zones referred to in our pricelist, i.e. zones for System SMS sent from the app. Country Zone USA A Cyprus A Thailand A Sao Tome & Principe A Colombia A S...
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Licenses in the app
PBX Packages Mini Light Unlimited Answer Group 1 2 Unlimited IVR ❌ 2 Unlimited Analytics ❌ ❌ ✅ Call Log ❌ ❌ ✅ Fax Inbox ❌ ❌ 1 Limitations:1: Additional answer groups can be ...
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Reswitch
Release notes 2.0 Update live: 2023-12-05 Platforms: All What’s new? The 'Analytics Explore' and 'Call Log Search' features now have a dedicated main tab, making them more accessible and use...
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integrate an answering service
Webhook for integrating an answering service Our webhook allows answering service companies to integrate their solutions with ours. By doing so, they can access line status, activity status, and or...
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Redirect your number
You need to manually turn off the forwarding. We recommend that you create a reference named "redirect". In that reference, you can specify an end time for when the redirect should cease. Follow t...
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Reswitch 1.22
Release notes 1.22.0 Update live: 2023-09-26 Platforms: All What's new? Moved out of beta! The advanced contact list provides a clearer overview of your contacts and lets you customize your e...
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